Carbon fiber is a lightweight, strong material, making it the material of choice for companies to us when producing high-performance bicycle frames, forks, and other parts.
Carbon fiber is also used by many other industries, including automotive and aerospace.
Chase uses only the best quality Carbon fiber for our frames and they have been tested to with stand normal racing conditions while being used by a skilled rider.
Carbon fiber is not indestructible
But like anything, carbon fiber is not indestructible, and not all damage to carbon fiber will be visible. Compare a carbon fiber part to a metal part. When you damage a metal part, it will bend or deform. When you damage a carbon fiber part, it could break or it could conceal damage from the naked eye. In other words, just because a carbon part looks normal after an impact or accident does not mean that it is safe to ride. Carbon may not be for everyone, as it is a Pro level material and is not designed to be crashed, abuses, ridden on trails, skateparks, ect.
How can carbon be damaged?
While it is impossible to list all of the scenarios that can cause damage to a carbon fiber part, below are a few examples.
If you experience any of the following, stop riding your bike immediately and check it for damage:
• You get hit by another rider during a crash.
• You have crashed your bike and it does not feel or sound “right.”
• You hit something in the while riding, case a jump, hit a curb, hole, or anything that causes the bike to stop abruptly.
• Something becomes stuck in the front wheel, causing the bike to stop abruptly.
• Your bike is in a roof rack when you drive your car into a garage.
• You pack your bike to travel and do not protect it well. It shows signs of deep scratches, crack, or dent.
Of course, your specific scenario may be different. Remember, any carbon bike part has the potential to be damaged by a crash or impact. There are tests that can help determine if a carbon part has been damaged, but here is the bottom line: if your carbon frame, fork or part has been potentially damaged and you have any doubt about its integrity, you should replace it.
What to do if your bike may be damaged
If you suspect your carbon frame, fork, or part has been damaged in any way, follow these simple steps:
Stop riding the bicycle, Inspect it for any signs of damage, Contact us with any questions and photos – firstname.lastname@example.org
Warranty does not cover:
• Normal wear and tear
• Improper installation or assembly
• Improper follow-up maintenance
• Damage or failute due to accident, misuse, crashes, impacts, abuse, or neglect
• Labor charges for part replacement
Warranty is void in its entirety by any modification or misuse of the warranted product. The warranty extends from the date of purchase, applies only to the original owner, and is not transferable. This warranty applies only to products purchased through an authorized dealer or distributor. BRG is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. Any claim under this warranty must be made through BRG. Proof of purchase/Copy of receipt is required. Claims made outside the country of purchase may be subject to fees and additional restrictions. Warranty duration and detail may differ by product and/or by country. This warranty gives you specific legal rights, and those rights may vary from place to place.